SHIPPING INFORMATION

SHIPPING INFORMATION
Welcome to www.gocuprack.com (hereinafter referred to as “the Website”). Our shipping terms include information about domestic and international shipping to ensure that you can receive the travel folding cup holder you purchased (hereinafter referred to as the “Product”) smoothly. Please be sure to read the following terms carefully.

1. Shipping Area
   We provide shipping services within Australia and internationally.
2. Domestic Shipping
   ● Shipping Time:
   ○ Generally, domestic orders are processed and shipped within 2 working days after payment is confirmed. The specific shipping time is usually 7 working days, which may vary depending on the region.
   ● Courier Company:
   ○ Our domestic shipping mainly cooperates with the following courier companies:
   ■Australia Post
   ■CouriersPlease
   ■Fastway Couriers
3. International Shipping
   ● Shipping Time:
   ○ International orders are processed and shipped within 2 working days after payment is confirmed. The specific shipping time is 12 working days, which may vary depending on the destination country and customs processing speed.
   ●Courier:
   ○We mainly cooperate with the following couriers for international shipping:
   ■FedEx
   ■DHL Express
   ■DHL Express
   ■UPS
4. Shipping costs
   ●Domestic shipping costs:
   ○Domestic shipping costs will be automatically calculated at checkout based on your shipping address and the selected courier.
   ●International shipping costs:
   ○International shipping costs will be automatically calculated at checkout based on the destination, weight and shipping method. Please note that there may be additional customs duties and taxes, which are the responsibility of the buyer.
5. Order tracking
   Once your order is shipped, you will receive an email with a tracking number. You can use the tracking number to check the shipping status of your order on the official website of the corresponding courier.
6. Shipping issues
   If you encounter shipping delays or other shipping issues, please contact us in time. We will do our best to help you solve any shipping-related problems.
7. Contact us
   If you have any questions or need further information during the shipping process, please contact us through the following methods:
   ●Email: marketworld@gocuprack.com

Thank you for choosing www.gocuprack.com for shopping, we look forward to providing you with excellent service!